With over 30 years executive experience in the travel industry, our Managing Partner, Jeff Hakim is attuned to industry trends and has for some time been concerned with the erosion of customer service resulting from the shift in how modern day travel is bought and distributed.
As a fervent supporter of technology, Jeff has embraced the benefits the internet has brought to both travellers and the travel industry at large, but believes there are a large number of travellers who still want those old fashioned values of great service and convenience that the professional travel agent has traditionally provided.
Coincidentally there are also a large number of well-credentialed and highly professional travel agents who are being ‘squeezed’ to compromise their service levels and personal customer attention in order to meet the increasing cost pressures placed upon them by these unique market conditions.
It was with these thoughts in mind that Jeff conceived Travel Partners as a genuine alternative for both Consultant and Client.
TRAVEL PARTNERS LEADERSHIP TEAM
Managing Partner – Jeff Hakim
Jeff entered the travel industry back in 1980 having completed a Bachelor of Business at University of Technology. With more than 30 years experience, Jeff is well known within the industry and media and has continuously held a travel agent’s license for the past 24 years as principle of New World Travel Group. His industry standing and reputation can be best demonstrated by his many achievements gathered during this time
General Manager Premium Brands – Danielle Galloway
Danielle has over 20 years in the travel industry. She is incredibly excited about the strength behind the company and the direction she can provide to achieve the growth success planned for the future.
General Manager – Kate Cameron
Kate comes with a wealth of travel experience after 21 years in the industry, most recently in the independent world at Helloworld for 10 years..
Finance Leader – Tony Carolan
Tony has held senior accounting positions in Flight Centre, Explore Holidays and Traveland and has also had many years experience in travel accounting.
Product Leader – Lou Larsson
Lou comes with 14 years of product experience. Lou started her career as a novice in travel and quickly moved into leadership positions of various agencies spending six years at the front line with many successes and awards on record.
Account Management Leader – Angela Denney
Angela has over 30 years travel experience having worked at a number of online, commercial and leisure agencies over her career. Angela is the main point of daily contact between our network
TRAVEL PARTNERS HEAD OFFICE TEAM
Account Management – Sally Boyd
Sally has been in the travel industry for 15 years working as a consultant, supervisor and team leader, she supports our mobile agents and offers general support to the network
Business Development Partner QLD/NT – Ray Hands 0403 266 933
Ray is our sales partner and point of contact for our network in QLD/NT as well as recruiting new members.
Business Development Partner VIC/SA/WA – Chriss Perry 0431 777 181
Chriss is responsible for our sales in Victoria, Tasmania and South Australia as well as business development within our existing network.
Business Development Partner NSW/ACT/TAS – Sharon Orchin 0416 303 777
Sharon is responsible for our sales in NSW & ACT With 20 years travel industry experience, Sharon has worked with some of the leading Technology, Global Distribution, Aviation and Travel Management Companies. Sharon has a passion for travel technologies which simplify business processes, increasing agencies bottom line profits
Business Development Partner NSW – Nathan Segal 0431 155 898
Nathan has worked for both retail and corporate travel agencies and held leadership and General Manager positions over the last 13 years.
Business Development Partner VIC – Sharyn Van Der Veeken 0414 855 587
Sharyn Van der Veeken has worked across all sectors of the travel industry. She has worked for an airline, a retail travel agency, in ticketing, held leadership roles and has been a sales representative for the Globus Family of Brands. More recently she has worked in Learning and Development for the Travel Industry.
Fares & Ticketing Leader – Rimon Eisho
Rimon is our airfares and ticketing expert that assists all Franchise and Member Agencies
Senior Ticketing Consultant – Priyanka Upasak
Priyanka has been in the travel industry for 7 years working for a consolidator group and has experience in refunds and ticketing
Accountant – Ricardo Mora
Ricardo assists our financial controller with all accounting operations, financial reporting, maintenance of adequate accounting records and control of budget and risk management for the company.
Assistant Accountant – Lisa Chen
Lisa generates monthly invoicing for mobile agents, reconciliation for pay direct commissions and assistance with all financial reporting.
Assistant Accountant – Stephen Liu
Stephen comes to us with 7 years accounting experience, having graduated from University of Sydney with Master of Professional Accounting and is currently studying towards his CPA.
He is looking after Accounts Payable and Commissions for the network.
Corporate Accountant – Jady Wu
Jady assists us with the requirements that are required for Travel Partners financial reporting.
Tramada Support – Marina Ryaboval
Marina is our Tramada expert and assists with enquiries from mobile agents and wholly owned store consultants. Marina is also responsible for E Nett, unknown deposits and air and land reconciliations
Travel Finance Support – Priti Sanghavi & Seema Lata
Priti & Seema are responsible for all daily reconciliations in Tramada and assisting all agents with any payments request from EFT to FX payments
Account Management Support – Christine Aromin
Christine assists with all administration activities for Members and Mobiles
THE BEST SUPPORT AND INDUSTRY BACKING
Travel Partners is owned by the Flight Centre Travel Group with its head office based in Sydney and independent management team. Travel Partners is a fully accredited member of AFTA Travel Accreditation Scheme (ATAS) & Australian Federation of Travel Agents (AFTA), as well as a Member of the International Air Transport Association (IATA).